Assistant Manager, Health Underwriting

This job is for an Assistant Manager in Health Underwriting at Prudential. You might like this job because you’ll improve customer experiences and work with various teams to enhance insurance processes while growing in a diverse workplace.

Prudential’s purpose is to be partners for every life and protectors for every future. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description

Responsible for the day-to-day case underwriting, implementing strategies to improve customer onboarding experiences, coordinating underwriting system enhancement to improve straight-through processing while protecting the longer-term sustainability of our health business.

Key Responsibilities :

• Perform case underwriting to assess applicant’s risk across the regions in Asia according to the assigned underwriting authority and ensure the SLAs are delivered in good quality.
• Provide high quality and effective communications on the underwriting decisions to customers and distribution channels.
• Ensure all underwriting activities are delivered in accordance to the relevant LBU and Group Health Underwriting Standards.
• Proactively monitor and identify opportunities to improve the underwriting rules engine and processes to enhance operational efficiency and improve customer onboarding journey.
• Provide underwriting input on new business applications at product development stage and marketing campaigns.
• Participate in relevant Group Health projects and implement underwriting initiatives or campaigns across the regions in Asia.
• Perform data analysis, prepare and submit to Group Health regular MI report for performance monitoring on new business and underwriting.
• Collaborate with Group Health Underwriting and reinsurance partner(s) on the implementation of enhanced underwriting practices and guidelines to ensure they are appropriate to the market, meeting legal and regulatory requirements and Prudential internal policies.
• Collaborate with other internal stakeholders, such as Group Technology, Operations, Customer, Product, Risk and Finance team to help manage health business profitability and deliver excellent customer experiences.

Required Skills and Qualifications :

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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