BPO Call Centre - Customer Service Representative

BPO CALL CENTRE - Customer service representative

Bilingual candidates in Mandarin & English will be given priority.

Job scope : To attend to customer's billing & utilities related queries and requests.

Channels : Calls & emails

Requirements :

With at least 1-year of experience in customer service.

Preference for candidates with Call Centre experience – Voice & Non-Voice.

Excellent English proficiency (Spoken & Written).

Proficient in Microsoft office.

Swift typing skills.

Location :

Training : Taman Bukit Indah / Taman Molek branch

Office / working location : Taman Molek

Working Hours :

Monday-Friday : 8 AM – 5 PM / 8 : 30 AM – 5 : 30 PM / 9 AM – 6 PM (Rotational Shifts)

Alternate Saturdays / Sundays : 9AM – 1 PM

Holidays based on Singapore Public Holidays

Remuneration

Salary : RM2,800.00 - RM3,000.00 per month (English)

Salary : RM3,100.00 - RM3,400.00 per month (Bilingual English & Mandarin)

Probation period : Minimum 3 months’ probation.

Benefits

KPI incentive upon completion of probation and confirmation : Up to RM300 KPI Incentive