Senior Manager, Regional Underwriting (Life Insurance)

Senior Manager, Regional Underwriting (Life Insurance)

To lead and support underwriting transformation initiatives across the 8 allocated regions, focusing on automation, rule engine enhancement, and leveraging data and AI to improve operational efficiency and customer experience.

Responsibilities

• Simplify underwriting processes and enhance customer experience by improving rules, leveraging data, analytics, and innovation to reduce medical evidence requirements and increase new business take-up rates.
• Improve rule precision and reduce manual referrals using analytics and historical data insights. Support the development and governance of core underwriting rules and standards.
• Provide subject matter expertise (SME) for straight-through processing (STP) automation and operational efficiency projects. Guide business units in adopting new technologies and digital capabilities.
• Contribute to reinsurance strategy and maintain regional reinsurance relationships.
• Work closely with Claims, Risk, and other technical functions to ensure alignment and integration of underwriting strategies.
• Promote professional development within the Underwriting Community of Practice. Monitor and support business units in achieving operational targets and improving existing processes.
• Guide business units in adopting new underwriting technologies and digital capabilities, ensuring alignment with strategic goals.
• Apply strong data analytics and visualization skills to generate insights, support decision-making, and effectively communicate with stakeholders.
• Partner with allocated business units to identify, track, and implement operational use cases that improve underwriting efficiency and overall process performance.
• Work independently to drive allocated buy projects applying strong project management skills and collaborate for end-to‑to‑end closure of the projects.

Job Requirements

This role will be based in Menara AIA Sentral, Kuala Lumpur.

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