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IT Infrastructure Engineer

IT Infrastructure Engineer

Konica Minolta MalaysiaPetaling Jaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Overview

Join to apply for the IT Infrastructure Engineer role at Konica Minolta Malaysia .

The Infrastructure Engineer will support hybrid infrastructure environments, including on-premises and Microsoft Azure cloud services. This role focuses on coordinating infrastructure-related projects, liaising with end users and vendors, and ensuring timely delivery of services aligned with Group standards. The engineer will also assist in compliance reporting, man-hour loss governance, and service performance tracking.

Responsibilities

  • Infrastructure & Daily Operations : Coordinate lifecycle operations for on-premises infrastructure, including provisioning, patching, upgrades, and capacity planning.
  • Liaise with Group or vendor to monitor backup, disaster recovery, and high availability strategies.
  • Track and report on operational health and performance metrics.
  • Maintain DR test reports to ensure RTC is updated.
  • Maintain APM records to ensure application details are up to date.
  • Update Man Hour Loss tracker post governance meeting.
  • Follow up with department representatives on IT issues.
  • Maintain IT news and share into local repository.
  • Coordinate with Group or vendor to obtain RCA for key reporting.
  • Cloud Services (Azure) : Review cloud configurations & compliance reports to ensure timely sharing.
  • Monitor weekly compliance reports and follow up on remediation actions.
  • SaaS : Coordinate SaaS subscriptions and integrations.
  • Work with vendors and internal teams to ensure SLA and security compliance.
  • Track service performance and escalate issues as needed.
  • Security & Compliance : Participate in incident response coordination and vulnerability remediation.
  • Assist in preparing compliance reports and documentation.
  • Project coordination : Prepare Monthly MHL slide for stakeholder review; coordinate BU stakeholder bi-weekly governance meetings; prepare meeting minutes; obtain necessary material for briefing sessions; follow up with stakeholders to ensure zero project delays.

Qualifications & Skills

Professional Skills

  • Experience coordinating infrastructure-related projects involving on-prem and cloud environments.
  • Ability to liaise effectively with end users, vendors, and internal teams to gather requirements, track progress, and ensure timely delivery.
  • Skilled in preparing and maintaining project documentation, status reports, and escalation logs.
  • Familiarity with hybrid infrastructure components and cloud services (IaaS, PaaS, SaaS).
  • Understanding of service-level agreements (SLAs), compliance standards, and operational governance.
  • Soft Skills : Excellent communication and stakeholder management skills.
  • Strong organisational and time management abilities, with a focus on consistent follow-up and issue resolution.
  • Proactive and detail-oriented, with the ability to manage multiple priorities under tight timelines.
  • Collaborative mindset with the ability to work across cross-functional teams and drive alignment.

    • Job Requirements

  • Candidate should possess a Bachelor’s degree or equivalent in Computer Science / Information Technology.
  • Certifications in IT service management e.g., ITIL are an added advantage.
  • Preferably at least 1 year or more of related working experience.
  • Good communication skills in English and Malay; Chinese (optional) for both spoken and written.

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    Buat amaran kerja untuk carian ini

    Infrastructure Engineer • Petaling Jaya, Selangor, Malaysia