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PMO / Program Manager

PMO / Program Manager

Pan Asia GroupMalaysia, Malaysia
30+ hari lalu
Penerangan pekerjaan

Salary Range : Open

Nationality : Malaysians

Key Accountabilities

  • Focus on meeting project commitments, including communications with clients, stakeholders, etc.
  • Lead the design, testing, planning, and implementation of assigned projects.
  • Manage project budget and resource allocation.

Key Roles

  • Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals and priorities of the company.
  • Resolve or assist in the resolution of conflicts within and between projects or functional areas.
  • Develop methods to monitor project progress.
  • Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.
  • Advocate on behalf of clients and represent clients' needs as appropriate to management.
  • Work cross-functionally to solve problems and implement changes.
  • Present oral and written reports defining plans, problems, and resolutions to management.
  • Provide mentoring, coaching, and direction setting to team members.
  • Identify opportunities for business process improvements within the project scope.

    • Team Work

  • Attend and contribute to team meetings in a positive manner.
  • Share information with team members.
  • Be comfortable in working with all stakeholders.
  • Collaborate with other team members to apply new ideas, practices, and tools to improve the team's effectiveness.
  • Perform other duties as required, including covering absences / leave where required.

    • Job Requirements

  • College or University degree in Computer Science or a related discipline.
  • 5+ years of increasingly responsible experience, including experience successfully managing various IT / Software projects.
  • Outstanding grasp of information technology concepts and processes.
  • Demonstrated aptitude for effective leadership of staff.
  • Strong and tested IT / Software project management skills, including risk management.
  • Understand who is the client and what are the client's needs; provide realistic expectations; establish specific customer satisfaction standards and actively monitor client satisfaction.
  • Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities.
  • Experience in credit collection for BFSI and / or telecommunication industry, and knowledge of credit collection workflow from pre-due to recovery is an added advantage.

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