Responsibilities
Provide technical assistance and support to our clients, addressing their inquiries and resolving technical issues.
Troubleshoot and diagnose technical problems to find effective solutions.
Process warranty claims and manage warranty-related inquiries.
Collaborate with our team to ensure seamless technical support services.
Stay up-to-date with the latest technology trends and advancements.
Qualifications
Bachelor's degree in IT or a related computer field OR significant experience in networking.
Strong technical knowledge in IT, computer systems, and networking.
Fresh graduates are encouraged to apply.
Excellent problem-solving and communication skills.
Customer-focused attitude with a dedication to delivering top-notch technical support.
Benefits
Central location
Casual dress code
Free snacks / Happy hours
Personal leave
Personal development opportunities
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It Support Technician • Butterworth, Malaysia