Fraud Analyst (Trust & Safety)

Salt is looking to hire a Trust & Safety Analyst to join the global employment market place for a one year & extendable contract role in Malaysia.

You will have an opportunity to handle and address fraud or non-compliance queries, collaborating with stakeholders to safeguard the site against malicious activities.

The ideal candidate should have experience in an analyst or customer-facing role, with a strong passion for problem-solving, engaging with customers, learning about fraud prevention and risk mitigation, and actively contributing to a collaborative team.

Key Responsibilities :

• Collaborate with internal and external stakeholders to resolve customer inquiries.
• Actively identify fraudulent or non-compliant advertisements and accounts.
• Analyze and manage alerts generated by detection tools.
• Offer recommendations for continuous improvement of detection rules.
• Identify emerging fraud trends and provide suggestions for risk mitigation.

Requirements :

Salt is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing a fair and inclusive work environment.

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