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Technical Support and Design (Automation)

Technical Support and Design (Automation)

APRPMKulai, Johor, Malaysia
4 hari lalu
Penerangan pekerjaan

Technical Support and Design (Automation)

About the job Technical Support and Design (Automation)

Location : Penang Malaysia

Salary Range : RM4,000 - RM8,000

About our client : This company Established in 2001, Shenzhen Colibri Technologies Co., Ltd. focuses on the cross-industry application of the automation technology in advanced manufacturing, and it is an overall solution provider for the leading automation equipment and intelligent manufacturing.

  • Development opportunities working with industry experts
  • Work and life balance

Job Description

  • Provide technical support to customers, both remotely and on-site, ensuring timely resolution of issues related to our automation products.
  • Collaborate with customers to understand their requirements and design customized automation solutions that meet their needs.
  • Conduct feasibility studies, evaluate technical specifications, and provide recommendations for system improvements or modifications
  • Prepare detailed technical documentation, including user manuals, installation guides, and troubleshooting procedures.
  • Perform testing, debugging, and validation of automation systems to ensure optimal functionality and performance.
  • Collaborate with internal teams, including software developers, electrical engineers, and project managers, to execute projects efficiently and achieve customer satisfaction.
  • Stay updated with the latest automation technologies, industry trends, and best practices to drive continuous improvement in our solutions.

    • Job Requirement

  • Bachelor's degree in Mechanical, Automation Engineering, or a related field.
  • Proven experience in technical support and design within the automation industry.
  • Strong knowledge of automation systems, including PLCs, HMIs, SCADA, motion control, and industrial robotics.
  • Proficiency in CAD software for designing automation systems (e.g., AutoCAD, SolidWorks).
  • Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
  • Effective communication and interpersonal skills to collaborate with customers, colleagues, and stakeholders.
  • Flexibility and willingness to travel globally as required for customer visits or project deployments.
  • Strong organizational skills and the ability to manage multiple projects simultaneously.
  • Open to travel Globally, to multiple locations worldwide. Proficient in written & oral English, good command of Mandarin / Chinese language and speaker, will be an added advantage.
  • Requiring to travel to China for training for about a month once onboarding. Other benefits not mentioned are in accordance with the requirements of the Malaysian Labor Law.

    • BE AWARE OF FRAUD : When applying for a job at RPM you will be contacted via correspondence through our official job portal with a rpmanpro.com e‑mail address; direct phone call from a member of the RP team; or direct e‑mail with a rpmanpro.com e‑mail address. RP does not request payments for interviews or at any point during the hiring process. If you believe you are a victim of identity theft, contact hotline or .

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    Buat amaran kerja untuk carian ini

    Technical Support • Kulai, Johor, Malaysia

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