Plans and implements business development and promotion in line with set targets.
Organises promotional campaigns and projects in collaboration with the Marketing Department.
Establishes good customer rapport with all clients and the community.
Sources for new business. Maximises profitability for the branch.
Periodic reports to be submitted on marketing activities and sales.
Supervision of activities of the marketing / sales personnel at your branch.
OPERATIONS
Oversees the daily operations of your branch. To liaise with the Manager-Branch Technical Operations on any technical matters which need attention. Ensures that the laboratory operations runs smoothly and efficiently via the Lab Manager.
Oversees and implements quality control on all tests. To see to the documentation of quality control issues.
Ensures that the branch is adequately equipped and well maintained. To oversee the general maintenance of the branch, ie lighting, cleanliness and security.
Checks on stock levels of all items (laboratory, office and the branch). Responsible for purchases of the branch.
Oversees the welfare of staff and promotes teamwork. Deals with any staff issues which may arise from time to time, ie grievances, disciplinary matters and others.
Oversees staff performance, recommends training and does staff appraisals. Recommends promotions, upgrading and increments accordingly. To ensure that there is adequate manpower for the branch.
Relays Company's mission and policies to all staff.
Attends to any customer complaints or queries as necessary.
ADMINISTRATIVE
Ensures that accounting reports and financial data are up to date.
Oversees the credit control of the branch.
Oversees the running of the office and ensures that all documents are systematically filed.
Oversees the payroll of staff and remit payroll details to HQ.
Liaise with HQ on policy matters.
Requirements :
Qualification in Biomedical Science , need to be registered under Akta 774.
Fresh graduate can be considered as training is provided.
With own transport as need to make regular visits to doctors clients
Those who are currently working in laboratory can apply as management training is provided.