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Front Office Coordinator

Front Office Coordinator

Alba DentalMalaysia
2 hari lalu
Penerangan pekerjaan

Exciting Opportunity suitable for a candidate passionate about Customer Service Front Office Coordinator to expand their skill set and be an integral part of an award-winning team at Alba Dental.

Dental and medical experience not required.

About Us

At Alba Dental, we live by the mantra of transforming smiles and transforming lives. We are an award-winning cosmetic dental practice highly regarded in the field of cosmetic dentistry and smile transformations for patients.

In partnership with Australia's largest cosmetic dental clinic, we are proud to be part of a combined team of over 500 professionals. Alba Dental is a brand-new, state-of-the-art clinic located in Pavilion Damansara, dedicated to delivering exceptional smile transformations and patient care.

Our vision is to be the leading cosmetic dental practice in Malaysia, and the go-to destination for cosmetic dentistry procedures. Our mission is to exceed client expectations, create beautiful and healthy smiles, and foster loyal, raving fans by living our core values :

  • We Care and Respect
  • We Deliver What We Say We Will Do
  • We Do Everything with Passion
  • We Pay Attention to Detail
  • We Lead the Way

About the Role

As our practice rapidly expands with a growing waitlist of new clients, we are currently looking for a Customer Service Front Office Coordinator (no dental experience required – all training provided).

Key Responsibilities Include :

  • Providing exceptional customer service, driving patient experience and satisfaction
  • Performing reception duties including answering calls, handling enquiries, and data entry
  • Taking payments and processing transactions accurately
  • Booking appointments and managing the daily schedule efficiently

    • About You

    To be successful in this role, you should display :

  • Excellent conversational and interpersonal skills
  • Exceptional customer service focus - be outgoing and able to go above and beyond.
  • Confidence in fast-paced working environments
  • Ability to multitask, problem-solve, and prioritise
  • A calm, proactive approach under pressure
  • Impeccable grooming and presentation
  • Eagerness to learn and take on training opportunities
  • Mandarin speaking preferred to support our diverse patient base

    • Remuneration is based on experience and capability.

    Weekly schedule will be discussed during the interview.

    Does this sound like you?

    If so, we'd love to meet you

    Please apply

    Thank you,

    Alba Dental

    Buat amaran kerja untuk carian ini

    Front Office • Malaysia