Retail Sales Supervisors (Klang Valley or East Malaysia)
Oversees the operation of counters and ensure smooth operation as required.
Responsible to orient, train, schedule, monitor and manage staff at counters & outlets.
Primary Duties
- Manage (full time & part time) promoters at counters and / or at outlets
- Coach, counsel, recruit, train and discipline staff
- Evaluate on-the-job performance, compile & complete timesheets and attendance records
- Organise and distribute staff schedules
- Perform product inventory and maintain accurate records
- In charge of fairs and set up & displays at fairs
- Handle customers & staff queries, complaints and issues
Requirements
Minimum SPM / STPM / Certificate / Diploma in any field and at least two (2) years related experience in retail, including one (1) year supervisory levelGood communication skills & able to lead a teamPleasant personality and good in Microsoft Excel.Other benefits including overtime, travelling allowance, bonus, medical benefit, personal claims & staff purchase etc.
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