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Afterhours Travel Consultant, FCM Asia

Flight Centre Travel GroupKuala Lumpur, Kuala Lumpur, Malaysia

2 hari lalu

Penerangan pekerjaan

We have an immediate opening for an Afterhours Travel Consultant to join our expanding Afterhours Operations Team.

By joining this team, you will have :

an opportunity for experienced afterhours travel consultants to be part of a global travel company with unlimited worldwide career advancement.
extensive training programs for personal and leadership development
an attractive salary package and benefits on offer

As an Afterhours Travel consultant, you will be available during afterhours on the phone and email online sales and booking service, delivering amazing travel experiences to our valuable corporate clients to help them resolve their issues during emergency times. You will aim to ensure that your clients are your top priority and make them feel that we are there to help them at every step of the way.

What we need from you :

a solid background in travel consulting or airline reservation with demonstrated customer service experience, a minimum of 2 years

previous experience in afterhours experience highly desired but not necessary

contribute to a motivated and supportive team environment

confident in emergency ticketing support

experience with GDS, Amadeus experience being an advantage

solutions-focused mindset and demonstrated ability to resolve problems in a creative manner

ability to handle irate customers

excellent verbal and written English language

willing to work on 24x7 rotational shift

A competitive, performance-based remuneration package is offered based on experience and skills.

FCM is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success!

By joining the FCM team, you'll discover firsthand why we're recognized around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

If you understand the value of the customer and have what it takes to proactively deliver exceptional service, then consider FCM Travel Solutions and take your travel career to the next level!

Work Perks! - What’s in it for you :

generous remuneration structure and a highly competitive salary

fun and energetic culture : at the heart of everything we do at FCM is a desire to have fun and be yourself

work-life balance : we believe in “No Leave = No Life” so have your own travel adventures with paid annual leave

travel perks : you'll have access to plenty of industry discounts to ensure you continue to broaden your horizons

a career, not a job : we believe in our people's brightness of future. As a high-growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally

enjoy the freedom and flexibility with our Flexible Working Arrangement

reward and recognition : celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - you'll have to experience it to believe it!

love for travel : we were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Interested? Apply today to explore this amazing opportunity!

FCM is an Equal Opportunity Employer.

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Travel Consultant • Kuala Lumpur, Kuala Lumpur, Malaysia