Customer Service (Technical Support) - Full Time

Customer Service (Technical Support) - Full Time

Cartrack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Customer Service (Technical Support) - Full Time

Cartrack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Customer Service (Technical Support) - Full Time role at Cartrack

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Service (Technical Support) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities

• Deliver excellent customer service by efficiently listening and addressing the customers' needs
• Be a central point of contact for our loyal customers and coordinate exceptional customer service with relevant Cartrack departments.
• Ensure proper documentation and safeguarding of customer database
• Develop strategies and provide seamless customer support

Job Requirements

Employee Benefit

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Software Development

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