Coordinator (Senior Associate), APAC HR Operations

Coordinator (Senior Associate), APAC HR Operations

Tech Economy, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Coordinator (Senior Associate), APAC HR Operations role at Tech Economy .

Overview

APAC HR Operations is based in Kuala Lumpur, Malaysia and is part of a globally connected HR Operations function. The HR Operations team supports scalable HR operations for Bain offices located in APAC. The department’s mission is to drive process standardization and centralization across offices to support the company’s continued growth and to maintain its position as the best place to work.

Position Summary

The Coordinator role is to own delivery for specified HR activities and processes in allocated offices. The role is varied, deadline-driven, and requires exceptional time management and attention to detail. This position requires daily use of multiple core Bain systems and applications and may cover all areas of Bain Human Capital operations (Consulting Staff Professional Development, Business Functions HR, Employee Administration, Human Capital Analytics) according to the needs of the supported offices and areas of specialization.

The Coordinator will work independently and remotely from the people supported and therefore excellent interpersonal skills and the ability to forge strong working relationships without face-to-face interaction are essential. This role requires interactions with HR and Program Management teams, as well as employees in supported offices, often with competing priorities and deadlines. It requires a strong customer service mindset, the ability to organize and prioritize multiple tasks, and the capacity to quickly learn dedicated systems and how the HR Operations team’s systems work together and how the Coordinator’s work impacts the company and its stakeholders. The role also requires recognizing patterns, offering creative solutions, and implementing process improvements that benefit the team and its customers.

Essential Functions

Each Coordinator may be assigned to one or several office assignments with a primary focus in one of the following functional areas :

HRIS Administration

• Workday : data entry for supported offices for all business processes, including contract management, background checks, new hires, job changes and bonus payouts
• Ensure HR data is error-free in advance of payroll deadlines and headcount reporting milestones
• Drive proactive engagement of local HR teams to confirm Workday events are accurate
• Ensure compensation data is accurate in the HRIS and consistent with local payroll systems
• Track leaves in the HRIS according to office standards
• Ensure required supporting documents are available and stored in HRIS
• Perform proactive auditing of information within systems
• Respond to Verifications of Employment requests promptly
• Provide data for ad-hoc reporting to support people analytics
• Case Team Survey Update (CTSU) : ensure timely delivery of survey data and dashboards; troubleshoot questions
• Time & Absence (T&A) : help customers troubleshoot questions related to time and absence submissions; main POC for T&A support for onboarded offices
• Provide regular hours and sustainability reporting to Program Management and HR Teams
• Ensure vacations and absences route to appropriate approvers and troubleshoot as needed

Provide data for ad-hoc data requests to support people and sustainability analyses.

Qualifications

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Business Consulting and Services

Referrals increase your chances of interviewing at Tech Economy by 2x

Get notified about new Senior Human Resources Associate jobs in Kuala Lumpur, Malaysia.

#J-18808-Ljbffr