Remediation Analyst

At M-DAQ Global, we're on a mission to create a World without Currency Borders™. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.

Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.

Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.

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About the Role

We are seeking a KYC / CDD Onboarding Remediation Analyst on a contract basis to support remediation exercises for customer onboarding and due diligence files.

This role is project-based and focuses on reviewing and updating existing customer records to meet current regulatory and internal compliance standards, rather than day-to-day BAU onboarding.

The successful candidate will perform detailed KYC / CDD file reviews, identify information gaps, and work with internal stakeholders to ensure files are complete and compliant. Strong attention to detail and proficiency in Excel are key for maintaining trackers, preparing reports, and supporting overall project execution.

This is a contract role for 1 year , renewable based on performance.

Key Responsibilities

• Conduct detailed KYC / CDD file reviews to identify missing information, documentation, or inconsistencies.
• Update and remediate customer files in accordance with MAS AML / CFT regulations (PSN01, MAS 626) and internal standards.
• Liaise with Compliance, Operations, and Front Office teams to obtain outstanding documents or clarify customer information.
• Maintain and update Excel trackers to monitor remediation progress and status of assigned files.
• Support the preparation of regular progress updates and metrics for project reporting.
• Perform quality checks to ensure accuracy and completeness of remediated files before submission for QA or management review.
• Escalate higher-risk cases or unresolved issues to the Remediation Manager or Compliance team promptly.
• Assist with ad-hoc remediation or data clean-up initiatives as required.

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