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Merchant Service Officer - Terengganu

Merchant Service Officer - Terengganu

AmBankKuala Terengganu, Terengganu, Malaysia
30+ hari lalu
Penerangan pekerjaan

Responsibilities

  • Monitor and provide feedback on merchant requests, competitors\' activity and market updates to ensure achievement of business targets.
  • Ensure terminals are installed and set up on time to capture maximum business volume.
  • Perform account management on merchants to understand latest developments and build relationships.
  • Ensure merchants are serviced to strengthen the relationship for continuous support of maximum high sales volume.
  • Handle and escalate merchant\'s issues and resolve them within a reasonable timeline.
  • Contribute effective feedback to improve efficiency of internal processes.
  • Develop further on individual knowledge and skills to ensure continuous improvement of employee commitment and readiness to assume higher position.

Key Requirements

  • Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor\'s Degree.
  • At least 1 year of working experience in the related field is required for this position.
  • Possess own transport and willing to travel.
  • Fluent in Mandarin or Cantonese will be an added advantage.
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    Buat amaran kerja untuk carian ini

    Service Officer • Kuala Terengganu, Terengganu, Malaysia