GR Ops, Retail Investment Ops Centre (RIOC) Team Member (Diploma)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years, guided by our values – Honorable, Enterprising, United and Committed. We strive to do what is right, build for the future, work as one team and pursue long‑term success. Job Description

This role is part of UOB Innovation Hub 2 (InnoHub2), a UOB‑wholly owned subsidiary and Centre of Excellence based in Malaysia. InnoHub2 supports the UOB Group with Group Business Services (GBS). You will join a pioneer team spearheading the development and delivery of new services and work on Group initiatives with regional business exposure. This position is located at the Retail Investment Operations Centre supporting processing of customer instructions related to Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts. Key Responsibilities

Data input and transactional processing of customer instructions for Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts. Ensure all instructions are completed accurately and within SLA. Perform end‑day reconciliation for completeness. Adhere to SOPs and ensure compliance with applicable regulations and bank policies. Handle queries within agreed time frames and provide proper follow‑ups on issues. Carry out any ad‑hoc assignments or projects as delegated by the Team Lead or Department Head. Perform administrative duties. Job Requirements

Diploma holder. Minimum 1 year banking operations experience. Knowledge of Fixed Deposits, Structured Products and Remittances. Good verbal and written communication skills. Data input with speed and accuracy. Team player who can work under pressure. Meticulous and systematic. Positive attitude and willingness to learn. Disciplined and able to work independently. Additional Requirements

Be ready to develop, engage, execute, and strategise as part of the UOB family. Equal Opportunity Employer

UOB is an equal opportunity employer. UOB does not discriminate on the basis of age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions are based on business needs, job requirements and qualifications. If you require accommodation during the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

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