IT Support Consultant - DDS

Overview

Join us in this role where you’ll supporting a digitally empowered workforce.

Welcome to Service Operation APAC

You’ll be part of Digital Device Support APAC where you, together with your colleagues, will be responsible for providing first- and second-line onsite IT support, managing IT user equipment, and ensuring a high level of user satisfaction. You’ll work closely with local and global teams to align with Ørsted’s IT governance and standards.

As a team, we play a key role in ensuring seamless IT operations for our colleagues across the region

You’ll play an important role in :

• deliver onsite support for hardware and software-related issues, including walk-in support for both local and international users
• prepare and configure IT equipment for new joiners and relocations
• support the establishment and relocation of office setups
• handle incidents and service requests via our IT service management system
• manage local telecommunications contracts and hardware (e.g. mobile phones, landlines)
• ensure compliance with global IT policies and contribute to continuous service improvement.

To succeed in the role, you :

Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.

Shape the future with us

Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.

As an applicant or employee, you may request reasonable work and position accommodation or adjustments via

Please note that you’re expected to do some travelling in relation to your work.

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