Client Advisor

Main Objetive

The Senior Sales Associate is responsible for creating and organizing a pleasant shopping environment for the company clientele, providing excellent customer service and driving customer loyalty. (Chinese speaking)

Job Description

• Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards
• Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures
• Unpacking, hanging / folding merchandise, stocking checks and securing security tags when needed
• Providing excellent customer service following the company customer experience protocol
• Maintaining and developing the store Client book (sales after care)

Requirements

Competences

Language : Malay, English and Chinese Valuable

Job Type : Full-time