Senior Specialist Digital Workplace

Overview

Senior Specialist Digital Workplace – Kuala Lumpur, Malaysia. Job Function : Information Technology. Requisition Number : .

Location : Kuala Lumpur, MY. Global Business Unit : OTH.

Responsibilities

• Build, run and maintain digital workplace solutions.
• Strong in identity management solutions with Active Directory & Entra ID (formerly Azure Active Directory).
• Proven expertise in managing hybrid Identity and Access Management (IAM) environments (Active Directory and Entra ID), with the capability to transition towards a cloud-native identity infrastructure by eliminating dependency on traditional Active Directory.
• Experience in onboarding & offboarding processes with Identity Governance & Administration solutions, including SailPoint, Saviynt or Okta.
• Experience in virtual desktop infrastructure, including AWS Workspaces, Azure Virtual Desktop and Windows 365.
• Familiarity with Office 365 including Outlook, Word, Excel, PowerPoint, Teams, SharePoint and OneDrive.
• Troubleshoot and resolve issues related to Office 365 functionality, configuration, and usage.
• Familiarity with unified endpoint management solutions, including Intune, ManageEngine, Ivanti or SCCM.
• Experience in supporting Windows 10 & 11 administration and security patching.
• Hands-on experience in Microsoft / Office 365 administration including Active Directory, Entra ID (Azure AD), Exchange Online, SharePoint Online, Teams, Security & Compliance, etc.
• Experience with endpoint detection and response solutions such as Defender or CrowdStrike.
• Strong technical background in designing, developing and implementing new digital workplace solutions aligned with IT strategy.
• Create and manage project timelines for all digital workplace solutions.
• Assist evaluations for designing digital workplace solutions to support global implementation.
• Collaborate with IT Infrastructure & IT Security teams to review and update hardening standards for various operating systems and platforms.
• Provide knowledge sharing to other Digital Workplace personnel.
• Review and assess platform security compliance to hardening standards.
• Strong ability to analyze and present data to support product and delivery decisions as required.
• Flexible on-call rotations to ensure 24 / 7 security escalation coverage.
• Perform or coordinate security incident handling, root cause analysis, troubleshooting and post-incident reports.

Qualifications & Requirements

Seniority level

Employment type

Requisition Number : #J-18808-Ljbffr