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Information Technology Support Analyst

Valmont Industries, Inc.Kuala Lumpur, Kuala Lumpur, Malaysia

22 hari lalu

Penerangan pekerjaan

Overview

Are you passionate about enterprise systems and solving business challenges through technology? Join Valmont Industries as an IT Support Analyst , where you'll play a key role in supporting and maintaining IFS ERP systems and other business applications across a global organization.

About the Role

You’ll provide functional support for IFS ERP, especially in Financials and HR modules, and collaborate with global IT and business teams to analyze requirements, resolve issues, and deliver solutions that drive operational excellence.

Responsibilities

Support ERP and business systems across domains (CRM, HR / FIN, PLM, RPA, TMS, etc.)
Monitor and manage support tickets via Service Desk+
Collaborate with global IT and business teams to analyze requirements and deliver solutions
Participate in testing, documentation, and end-user training
Drive process improvements and contribute to major incident management efforts

Qualifications

5+ years of experience with IFS Applications as a Functional Support Consultant or Business Analyst

Strong understanding of IFS Financials module

Experience with IFS HR module is a plus

Knowledge of financial processes in a multinational manufacturing environment

Familiarity with financial regulations and reporting standards

Proficiency in Microsoft Office Suite

Strong communication skills in English

Quick learner with analytical and evaluative abilities

High initiative and self-motivation in learning new technologies

Excellent problem-solving, planning, and organizational skills

Ability to thrive in high-pressure environments

Able to work in Rotational shifts with overlap to US CST hours (7 AM – 5 PM CST) including night shift, weekends and public holidays when scheduled.

Preferred Skills

Experience with other ERP systems like Epicor, QAD, Sage

Familiarity with Azure DevOps or JIRA

Team-oriented and collaborative mindset

Customer-focused with attention to detail

Why Join Us?

At Valmont Industries, we believe in empowering our people with flexibility, support, and meaningful benefits. Enjoy a hybrid work model with 3 days in the office and 2 days remote, giving you the balance you need. We offer a 13th-month pay, parking allowance, and comprehensive medical and dental coverage for you and your family.

Apply now or DM us to learn more.

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Information Technology • Kuala Lumpur, Kuala Lumpur, Malaysia