Customer Service Representative (WFH, ENG & Hindi)
Customer Service Representative (WFH, ENG & Hindi)
Hiredly X • Seberang Perai, Penang, Malaysia
30+ hari lalu
Penerangan pekerjaan
Customer Support & Issue Resolution
Provide timely, accurate, and professional responses to customer inquiries with empathy.
Handle a high volume of interactions efficiently while clarifying complaints and offering solutions.
Identify and escalate complex issues to internal teams (tech support, compliance, fraud, etc.) and follow up on unresolved cases.
Product Knowledge & User Education
Maintain an in-depth understanding of products and services (spot trading, futures, P2P, staking, etc.).
Guide users through account setup, KYC, deposits / withdrawals, and trading processes.
Proactively educate users on platform updates, new features, and security practices
Compliance, Security & Risk Management
Adhere to internal protocols and regulatory compliance guidelines.
Monitor and report suspicious behaviours, scams, or fraud attempts.
Ensure all interactions align with security best practices.
Collect user feedback and report recurring issues for product improvement.
Document customer interactions and maintain accurate case logs.
Provide support in multiple languages as required, prioritizing bilingual or multilingual service
(Apply now at #J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service Representative • Seberang Perai, Penang, Malaysia
Pekerjaan berkaitan
【Remote】 Customer Service Representative【WFH】
The Think Academy International Education Limited • Central George Town, Penang, Malaysia
Full time position, 40 hours per week.TAL is a world-leading education and technology enterprise, serving 4.Established in Beijing in 2003, it made history by becoming the first Chinese education i...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative - Johor Bahru - Mandarin Speaker
TP • George Town, Penang, Malaysia
Customer Service Representative - Johor Bahru.Work From Home until March 2026 (tentative) — later reporting to the Johor office.
Provide live chat, inbound calls & email support.Working Hours : 9 : 00 ...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative
Renesas Electronics • Bayan Lepas, Penang, Malaysia
Standard order management including expedites / pull ins / cancellation / push outs.Support Customer's RMA & other RMA related FA support.
Support review of account booking / backlog / billing with Sales.Othe...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
(WFH) Customer Service Executive
Alpha Iota BPO • Bayan Lepas, Penang, Malaysia
Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.This range is provided by Alpha Iota BPO.Your actual pay will be based on your skills and experience — talk with your recrui...Tunjukkan lagi
Kemas kini terakhir: 20 hari yang lalu • Dinaikkan pangkat
Customer Service Representative (WFH, Eng & Mandarin)
Hiredly X • Central George Town, Penang, Malaysia
Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy.
Handle a high volume of interactions efficiently while clarifying complai...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative- (EMEA Region)
RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS) • Batu Kawan, Penang, Malaysia
Customer Service Representative- (EMEA Region).Customer Service Representative- (EMEA Region).Zendesk, Confluence, Slack, Client Management and Customer Complaint Management.We are looking for a pr...Tunjukkan lagi
Kemas kini terakhir: 12 hari yang lalu • Dinaikkan pangkat
Customer Service Representative
Heilindasia • PenangMalaysia, Penang, Malaysia
If you thrive on change, growth and opportunity, and wish to move beyond your potential and reward, Heilind Asia is the place for you to create and forge your own path.
We treasure the energetic pro...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
【Remote】 Customer Service Representative【WFH】
Freelancing • Seberang Perai, Penang, Malaysia
TAL is a world-leading education and technology enterprise, serving 4.Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and mid...Tunjukkan lagi
Kemas kini terakhir: 19 hari yang lalu • Dinaikkan pangkat
Executive, Customer Service
MoneyHero Group • Bayan Lepas, Penang, Malaysia
This is a fully remote role based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.
MoneyHero Group (Nasdaq : MNY) is a market leading fi...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
【Remote】 Customer Service Representative【WFH】
Think Academy U.S • George Town, Penang, Malaysia
Remote】 Customer Service Representative【WFH】.Remote】 Customer Service Representative【WFH】.Full-time position, 40 hours per week.
M$ MYR (Base Salary+ Commission).TAL is a world-leading education an...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Executive, Customer Service
MoneyHero Group (Nasdaq : MNY) • Seberang Perai, Penang, Malaysia
Get AI-powered advice on this job and more exclusive features.This is a fully remote role to be based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work v...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Hiring Customer Service Representative- Mandarin Speakers
Two95 International Inc. • Penang, Penang, MY
Quick Apply
Hiring Customer Service / Support Representatives.Mandarin speakers with decent English communication skills needed.MYR with Night Shift allowance of RM 500 + RM 30 night shift allowance upto RM 600....Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu
Customer Service Representative - English
TP • PenangMalaysia, Penang, Malaysia
Follow US Shift (including weekends / public holidays, if required).Competitive Salary + Language Allowance + Health Benefits.
Provide accurate information, guidance, and follow-up on patient cases an...Tunjukkan lagi
Kemas kini terakhir: 23 hari yang lalu • Dinaikkan pangkat
Customer Service Officer
Arrow Components • PenangMalaysia, Penang, Malaysia
Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
Assist in maintaining performance expectations to further enhance Arro...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Success Specialist - Gujarati- Penang
TP • PenangMalaysia, Penang, Malaysia
Customer Success Specialist - Gujarati- Penang.Be among the first 25 applicants.Customer Success Specialist - Gujarati- Penang.
Join our team in Penang and build a career in customer service with a ...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative I
Motorola Solutions • Bayan Lepas, Penang, Malaysia
At Motorola Solutions, we believe that everything starts with our people.We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.Our critical comm...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Team Lead - Penang
Teleperformance USA • Bayan Lepas, Penang, Malaysia
Provide mentorship, guidance and career development to members of your team.Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and te...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative - Mandarin Speaking
TP • PenangMalaysia, Penang, Malaysia
Be among the first 25 applicants.The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists.Communicate ...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat