Workplace Experience Coordinator (KL)

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CBRE is the global leader in commercial real estate services and investments. We create solutions for clients of every size, in every sector and geography. CBRE is a place where talented people who want to do impactful work can realize potential in every dimension.

About The Role

As a CBRE Workplace Experience Coordinator, you’ll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This role is part of the Workplace Experience function, focused on providing exceptional service to clients and visitors.

What You’ll Do

• First point of contact for all visitors entering the facility. Greet them warmly, issue visitor and parking passes, and follow security protocols.
• Answer the telephone professionally. Create presentations and speak to groups of various sizes.
• Arrange and confirm recreational, dining, and business activities as requested.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Address inquiries or complaints from employees, guests, and co-workers with professional, customer-service-driven solutions.
• Organize and manage on-site events, including securing space, setup / teardown, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure safety.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed information within the team and follow directions from the manager. Use established procedures to solve straightforward problems.

What You’ll Need

Why CBRE

When you join CBRE, you become part of a global leader in commercial real estate services and investment. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our values — respect, integrity, service and excellence — and we value diverse perspectives, backgrounds and skillsets. We welcome all applicants.

Applicant AI Use Disclosure We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application process.

If the above interests you, we would love to hear from you!

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