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Entry Level Digital Assistant

Entry Level Digital Assistant

NMQ DigitalSeri Kembangan, Selangor, Malaysia
7 jam yang lalu
Penerangan pekerjaan

Role

Global Talent Acquisition and Development Specialist I Psychological Counseling and Guidance

About Us

We are a fast-growing, close-knit, dynamic, and successful Digital Services Company that specializes in providing support to large multinational companies for SEO, Product & Web Content Management, Social Media Management, Performance Marketing, E-Commerce Management, CRM & E-Mail Marketing Automation, DX & Development, Data Management & Analytics, Project Management, Digital Consultancy, and Recruitment.

As a multinational Dutch company, we have offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogota & Portland. With our exceptionally talented & diverse team, and our A+ client portfolio, the world is our oyster!

We are currently looking for an Entry-Level Digital Assistant to join our team in Malaysia.

Please note that in order to apply for this position, you need to have a legal working permit and reside in Malaysia.

The working hours are CET (3 : 00 pm to 11 : 30 pm Malaysia time).

Role Description

  • Undergo a 2 weeks Entry-level Acceleration Program and depending on the assigned team 3-4 weeks of the customer-specific training program. Both pieces of training can move hand in hand if the employee is assigned to a team immediately.
  • Work with the service delivery team regarding practical operations, complex daily tasks, and assigned training / assessments
  • Perform duties in different departments, gain knowledge of operations, and attend meetings as required.
  • Support execution of digital operations where needed (Marketing Automation, Content / Product Management). Can be responsible for the execution of tasks in such operations.
  • Can be the first point of contact with clients and provide guidance regarding processes and ways of working.
  • Expected to improve and develop the service delivery

Responsibilities

  • Data-entry (content, email addresses, numerical information, images, or other digital assets) into digital platforms
  • Text, image updates for content and newsletter creation by using existing templates for E-mail Marketing
  • Monitor content websites with regular quality checks when requested
  • If required : Monitor Social Media Engagement
  • Monitor an online social media community, read comments and prepare reports
  • Read social reports and select relevant information
  • Prepare analytics report templates
  • Prepare a report with the existing report templates found, and searched online, to support documentation
  • Analytics : prepare reports and collect data from platforms
  • If required : eCommerce and eTrade store and / or marketplace monitoring, quality checks on products information, and reporting
  • If required : prepare SEO keyword lists by collecting data online.
  • If required, can manage small-medium scale projects and enable project activities, follow up project timelines and ensure timely updates to customers
  • Supports newcomers with knowledge transfer and quality reviews

    • Qualifications

  • Vocational / BA / BS or equivalent combination of education and experience
  • Excellent written and oral communication skills in English (additional languages is a plus)
  • HTML / CSS knowledge is preferred
  • Keen interest in the internet and willingness to specialize in digital marketing
  • Results-oriented and excellent eye for detail
  • Time management and independent worker
  • Operational excellence

    • What We Offer

  • Remote Work Model : We continue to prioritize flexibility, boost productivity, and support a balanced work-life environment for our employees! To further strengthen our collaboration, we’re introducing two office days a month for our employees based in KL.
  • Meal Allowance : 295 MYR per month.
  • Transportation Allowance : 105 MYR per month.
  • Private Health Insurance : We provide a private medical insurance by AIA.
  • Birthday Time Off : A half-day off is granted on birthdays.
  • Referral Program : Our referral program “Friends2Work” encourages our employees to refer their friends followed by a cash award once they are hired.
  • Self-Improvement : Access to numerous online courses and training in our own in-house training platform NMQ Academy and access to our exclusive Mentorship Program provided by our senior peers.
  • Team Environment : Work with global brands alongside a fun, diverse, and dynamic team and become part of a global success story!

    • Equal Opportunity

    NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

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    Buat amaran kerja untuk carian ini

    Assistant Digital • Seri Kembangan, Selangor, Malaysia