Learning Experience Specialist

Primary Objective

Support the delivery of learning and upskilling initiatives by using data-driven insights, managing training programs, and collaborating with stakeholders to build employee capability and improve performance outcomes.

Job Responsibility

• Collect and analyze data to identify learning needs, skill gaps, and training effectiveness.
• Assist in designing and delivering learning programs based on identified capability requirements.
• Support coordination and facilitation of onboarding sessions and employee learning events.
• Draft training service agreements with vendors and manage routine interactions.
• Gather and analyze feedback from learners to inform program enhancements.
• Assist in updating learning content and onboarding resources to ensure relevance and quality.
• Utilize dashboards and data visualization tools to present learning data and trends clearly.
• Apply standard methodologies to evaluate the impact of learning and engagement initiatives.
• Maintain accurate learning records, including completion tracking and survey data.
• Support the development and refinement of employee engagement measurement tools.
• Facilitate internal communications to promote training programs and encourage participation.
• Ensure compliance with internal standards for onboarding and offboarding documentation.
• Basic understanding of organizational policies related to learning, diversity, and data privacy.
• Ensure adherence to internal L&D protocols, onboarding standards, and vendor guidelines.
• Follow established procedures for training documentation and compliance reporting.
• Eagerness to learn new L&D tools and methodologies.
• Actively seek feedback to improve training coordination and delivery.
• Collaborate effectively with peers, HR teams, and external vendors.

Job Requirement

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