Overview
The Retail & Events Coordinator is responsible for managing daily operations of the bookstore, supporting online retail platforms, and organizing or participating in events to drive book sales. This role bridges retail execution with marketing efforts, ensuring both in-store and external activities contribute to sales growth and brand engagement.
Responsibilities
1. Bookstore Operations
- Oversee daily bookstore activities including merchandising, inventory, and customer service
- Ensure the bookstore is clean, organized, and well-stocked with fast-moving titles
- Monitor stock levels and liaise with the purchasing team for restocking
- Assist with in-store promotions and point-of-sale (POS) setup
2. Online Sales & Assistance
Manage and fulfill online orders through platforms like Grab, Shopee, Lazada, TikTok, etc.Ensure accurate product listings, stock updates, and promotions onlineHandle customer inquiries and provide support via messaging or online platformsCoordinate with logistics teams for timely delivery of online purchases3. Events & Outreach
Plan and organize sales events, book fairs, school events, or pop-up booths to boost exposureIdentify potential event opportunities or collaborations with partnersCoordinate event logistics including booth setup, inventory planning, and staffingRepresent the brand during events and maintain a professional and engaging presenceRequirements
Minimum SPM / STPM / Diploma in Business, Marketing, or related field1–2 years experience in retail, sales, or event coordination preferredStrong communication and organizational skillsAble to multitask and work independentlyComfortable with both physical retail and digital platformsWilling to travel or work on weekends during events (when necessary)Preferred Skills
Familiarity with POS systems and online sales platformsBasic knowledge of inventory managementPassion for books and readingCreative thinking and problem-solving abilities#J-18808-Ljbffr