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Telemarketing, Executive (Shah Alam)
CarroSelangorMalaysia, Selangor, Malaysia16 jam yang lalu
Penerangan pekerjaanDrive great customer experience by creating awareness and understanding of Carro products and services. Manage leads from Carro online channel and provide them with a delightful customer journey from end to end while using Carro services. Schedule appointments for interested customers to meet with sales representatives or visit the dealership. Manage inbound and outbound calls and correspondences for sales and services. Provide accurate and complete information to customers on our products and services via WhatsApp and calls. Uphold high standards in processing and maintaining customer records / correspondents while logging customer information into the system / tools provided. Achieve monthly individual and team sales targets. Keep team lead informed by submitting activity and result reports, such as daily sales reports and compliments. Assisting in resolving customer complaints through calls and working with internal departments for follow-ups. Able to work with minimum supervision. Candidates must possess at least a SPM / Diploma / Bachelor’s Degree in any field. Fresh graduate or 1 year of working experience in Telemarketing, Sales, Customer Service, or a related field is required for this position. Computer literate in Microsoft Office, Note Pad, and Basic Emailing. Have excellent organizational, management, communication, and negotiation skills. Ambitious, target-driven, and eager to take on challenges. Enjoy working over the telephone. Knowledge of automotive products and services is an advantage. Able to speak in Bahasa Malaysia & English. Job Types : Full-time, Permanent Health insurance Maternity leave Opportunities for promotion Schedule : Day shift, Rotational shift Supplemental Pay : Commission pay, Overtime pay Ability to commute / relocate : Shah Alam (40150, Petaling) : Reliably commute or planning to relocate before starting work (Preferred) Experience : Telesales : 1 year (Preferred), Customer service : 1 year (Preferred) Which of the following statements best describes your right to work in Malaysia? What’s your expected monthly basic salary? Which of the following types of qualifications do you have? How many years\' experience do you have as a Telemarketing Executive? Have you worked in a call centre before? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience? Do you have experience in a sales role?
Overview
Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive team that drives innovation and change, and find a place that supports your growth and development. Visit us at
Reasons to work with Carro
- Join the region’s largest online automotive marketplace with offices in 7 countries.
- Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
- Formal and informal learning and development programmes to support your growth and career progression.
- Comprehensive benefits including medical, insurance and wellbeing.
- Flexible working arrangements upon request.
- Learn from some of the most experienced mentors in the technology and automotive space.
- Meet and interact with colleagues from all around Asia.
- Pursue opportunities to work at departments in other countries and regions.
- Diverse and inclusive working environment with modern workspaces.
- Fun and engaging employee events, initiatives, and celebrations.
Key Responsibilities
Qualifications and Education Requirements
Benefits and Conditions
Job Insights
Salary match, Number of applicants, and Skills match are considered during the application process.
Right to Work and Questions
Your application will include the following questions :
What can I earn as a Telemarketing Executive
Additional company information : Carro is Southeast Asia\'s largest used car marketplace, headquartered in Singapore, with operations across multiple markets.
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