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E-Commerce Operation Executive (Store Operation)

E-Commerce Operation Executive (Store Operation)

HEBE BEAUTYPetaling Jaya, Selangor, Malaysia
2 hari lalu
Penerangan pekerjaan
  • Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, Tiktok, etc.).
  • Process customer orders, ensuring timely and accurate fulfillment.
  • Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.
  • Assist in customer service team to handle customer inquiries, complaints, and return processes to ensure a positive customer experience.
  • Collaborate with the marketing team to support promotions, campaigns, and product launches.
  • Work closely with the warehouse and logistics teams to ensure timely order processing and delivery.
  • Support the creation and analysis of sales performance reports and metrics.
  • Identify and escalate any operational issues to senior management for timely resolution.
  • Assist in improving internal processes to optimize efficiency and productivity.
  • Work closely with internal and external stakeholders including Brands owners and Ecommerce marketers, Marketplace account managers, Logistics, Media Partners and Finance to ensure timely communication and completion of tasks.
  • Any other tasks and projects as assigned by the superior / Company.

    • (Apply now at #J-18808-Ljbffr

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    Operation Executive • Petaling Jaya, Selangor, Malaysia

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