Personal Financial Consultant
RHB Banking GroupPenangMalaysia, Penang, Malaysia3 hari lalu
Penerangan pekerjaanAssess creditworthiness of applicants (income verification, credit checks, financial analysis). Ensure that processes comply with internal credit policies, approvals, regulatory guidelines. Monitor asset performance; take preemptive action to mitigate risk of non-performing loans (NPLs). Provide good customer service, manage customer relationships throughout financing lifecycle. Ensure compliance with rules, transparent disclosure, terms and conditions. Handle customer enquiries, escalate problems or default situations if needed. Maintain accurate documentation and records per bank’s policies. Ensure compliance with anti-money laundering (AML), know-your-customer (KYC) and credit regulations. Prepare periodic reports (portfolio status, risk, delinquency, sales performance). Coordinate with internal stakeholders (credit operations, risk, legal, collections). Keep updated on product features, market / competitor financing offerings. Participate in training and sales / promotional campaigns. Education : At least Diploma / Bachelor’s in any field; finance / business / accounting background preferred. Experience : Experience in retail banking sales or personal financing / credit portfolio roles (asset or loan sales), likely 1–3 years (depending on level). Strong sales, negotiation and communication skills. Analytical ability to assess financial information and credit risk. Knowledge of banking / financing product features, regulatory environment. Ability to work under targets, self‑motivated and driven. Proficiency in computer tools (MS Office etc.). Number / value of new assets (loan / financing) originated. Asset quality : Rate of delinquency / non‑performing financing. Compliance with credit policy and regulatory requirements. Customer satisfaction and retention. Cross‑sell ratio; contribution to overall branch / sales unit performance.
Account Services Officer (Contract - based in Penang)
Primary Objective
Promote and sell the bank’s personal financing products (secured / unsecured loans) and grow the assets portfolio in line with targets.
Ensure high asset quality (minimising delinquency), adherence to credit policies and regulatory requirements.
Key Responsibilities
Sales & Business Growth
- Achieve individual or team targets for personal financing assets (loan volume, new-to-bank assets).
- Identify prospective customers, generate leads (internal, external), make sales calls / visits.
- Cross-sell related banking / financing products (credit cards, insurance, deposits etc.).
- Prepare and execute sales plans to maximize asset growth.
Credit Assessment & Risk Management
Customer Service & Retention
Compliance & Reporting
Other Duties
Required Skills & Qualifications
Performance Metrics / KPIs
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Buat amaran kerja untuk carian ini
Personal Financial Consultant • PenangMalaysia, Penang, Malaysia
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