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Executive - Agency Operation

Executive - Agency Operation

Edaran Otomobil Nasional BerhadShah Alam, Selangor, Malaysia
11 jam yang lalu
Penerangan pekerjaan

Role Purpose

To provide operational and system support for EON Sales Agency, prepare monthly report, accurate data management, track leads, and timely delivery of tools and resources that drive agent productivity and sales growth.

Operations & System Support

  • Process agent registrations, ensure CRM access is set up, and maintain accurate agent records.
  • Handle daily agent queries and manage related documentation in compliance with company guidelines.
  • Track and update lead submissions, ensuring follow-up through booking, registration, and disbursement stages.
  • Assist in preparing incentive and commission reports.
  • Process all agent commission payouts accurately and within agreed timelines, ensuring compliance with internal controls, approval workflows, and financial policies.
  • Coordinate the distribution of sales support tools (e-brochures, campaign materials, etc.).
  • Support the agent acquisition process and assist in onboarding activities.
  • Monitor and report on new agent performance.

Reporting & Coordination

  • Compile, validate, and update operational reports for management review.
  • Maintain detailed audit trails of commission disbursements and incentive payments for transparency.
  • Liaise with marketing, IT, finance, and sales support teams to ensure smooth execution of campaigns and operational requirements.
  • Provide data-driven insights to support decision-making on agent productivity and sales performance

    • Qualifications & Requirements

  • Education - Degree in Business, Administration, Marketing, or related field.
  • Experience - 1 to 3 years in sales operations, administration, or support roles (experience in the automotive, insurance, or agency-based industries preferred).

    • Skills -

  • Proficient in MS Office (M365) and familiar with CRM systems.
  • Strong organisational skills with attention to detail.
  • Good communication and coordination abilities.
  • Ability to work independently and meet deadlines.
  • Traits -Service-oriented, methodical, proactive, and adaptable.

    • Job Types : Full-time, Permanent

    Pay : RM2, RM5,400.00 per month

    Benefits :

  • Dental insurance
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Professional development

    • Work Location : In person

    Buat amaran kerja untuk carian ini

    Operation Executive • Shah Alam, Selangor, Malaysia