Customer Support Part-time (Hybrid | KL / JKT)

Customer Support Part-time (Hybrid | KL / JKT)

The position operates separately and does not require travelling to both countries.

Naluri is changing the way healthcare is delivered.

A digital health therapeutics company operating across SEA, we are focused on the intersection of mental health and physical chronic diseases.

We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers and ultimately, people on achieving a healthier lifestyle.

Reach out to us to learn more!

What you’ll be doing :

• Be a friendly first point of contact with turn around time within 15 minutes- 1 hour to handle and resolve members’ queries
• Compose thoughtful and accurate messages or customise prepared responses to members’ situation, be it onsite or online
• Deliver excellent customer service through our communication channels (chat platform, email system & onsite events)
• Excited to work with digital software technology
• Able to work on shift basis especially out of usual working hours, and doing overnight events (on a need basis)
• Able to commute throughout Malaysia and handle heavy items for logistics

We want you to have :

The most important parts of our culture are :

The People :

We have a diverse group of people with varied interests and backgrounds. Someone here is just waiting to be your friend!

Think you have what it takes? Apply now!!

Travel Consultant | Reservation Executive | Virtual Assistant

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