Associate Account Director (Telco / Banking)

Who We Are : At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Account Director who supports the Business Head by building a strong team. Success on the account is seen through creating an environment for great work, being responsible for the profitable delivery of services, holding key client relationships and delivering the best creative work alongside the overall strategy of the client.

Key Responsibilities :

• Understands and drives the strategic vision of the brand (alongside the planners).
• Brand activation experience – as a conductor in managing various expert partners such as digital, social, PR, media, events. Be in the pitch with the creative team to ensure a powerful, robust creative idea.
• Supports the team by handling multiple briefs at any one time and leads the smooth delivery of each.
• Ensures projects follow the overall strategic direction of the brand.
• Directs the team and other departments on projects, strictly adhering to internal and client’s processes while leading project delivery.
• Controls and leads projects with financial targets in mind.
• To engage with Business Heads on initiatives to further unlock client’s business.
• To direct team members to ensure that all requirements are being met in terms of overall project delivery.
• To supervise and manage the delivery of the work from the account group.
• To think ahead and proactively plan out and assign workload on the business.
• To be the client’s trusted partner by providing sound brand and business consultation. Taking a lead in clients’ marketing and advertising strategies.
• To develop, grow and nurture junior clients.
• Constant sharing best practice with clients.

Desired Skills and Experience :

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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