Senior Analyst, KYC

What is the opportunity?

The Client Lifecycle Management Group within RBC's Capital Markets and Securities Operations division is responsible for the management of the organization's CMG-KYC Operations.

Responsibilities

• Responsible for AML and Regulatory Due Diligence on new and existing clients as required under applicable policies.
• Assess issues of potential non‑compliance, provide recommendation and work with areas involved to resolve deficiencies and implement improved controls.
• Execute and support timely onboarding, creation and maintenance of client reference data across all relevant platforms, including front and back office systems.
• Be consistent, accurate and efficient in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office system.
• Ensure that all accounts are cross referenced into the supporting Data Management repositories.
• Maintain a strong understanding of KYC / AML process and guide team members and business partners to achieve clarity on KYC / AML issues.
• Ensure the integrity of the database by ensuring consistency and controls are maintained at all times.
• Continuous improvement, in conjunction with the CMG teams, to processes, procedures resulting in increased efficiencies and service deliverables.
• Assist with the integration into the local operations model into the global “follow the sun” support model.
• Provide handover at end of day to facilitate a follow the sun model.
• Develop and document operations controls and work processes.
• Identify root causes of client data problems and implement process improvement initiatives.
• UAT testing, as appropriate for application enhancements, development and integration.
• Keep up to date with industry standards and operational processes.
• Develop and retain close and effective relationships with all key departments and individuals.
• Ensure that all profiles are approved within the established standards of the group.
• Meet the needs and expectations of customers by ensuring that escalations and complaints are handled in a timely and appropriate manner.
• Proactively highlight audit and compliance issues to the management team and ensure that all existing audit recommendations within their remit are closed out.

Qualifications – Must have

Qualifications – Nice to have

What’s in it for you?

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Job Details

Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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