Customer Service Officer
Oro Safety Glass Sdn BhdAlor Merah, Kedah, Malaysia30+ hari lalu
Penerangan pekerjaanProven experience in a sales administration or customer service role. Strong communication and interpersonal skills to effectively liaise with customers. Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines. Attention to detail and a commitment to providing high-quality customer service. Adaptability and the ability to work in a fast-paced environment.
Overview
Manage and process customer orders, ensuring accurate and timely order fulfilment. Respond to customer inquiries and provide updates on order status and delivery. Maintain accurate and up-to-date sales records and databases. Assist with the preparation of sales reports and presentations. Collaborate with the sales team to identify and address customer needs. Provide administrative support to the sales department as needed.
Responsibilities
- Manage and process customer orders, ensuring accuracy and timely fulfilment.
- Respond to customer inquiries and provide updates on order status and delivery.
- Maintain accurate and up-to-date sales records and databases.
- Assist with the preparation of sales reports and presentations.
- Collaborate with the sales team to identify and address customer needs.
- Provide administrative support to the sales department as needed.
Qualifications
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Customer Service Officer • Alor Merah, Kedah, Malaysia