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Senior E-Commerce Executive (Shopify Platform)
Senior E-Commerce Executive (Shopify Platform)LUXASIA • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior E-Commerce Executive (Shopify Platform)

Senior E-Commerce Executive (Shopify Platform)

LUXASIA • Kuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Senior E-Commerce Executive (Shopify Platform)

LUXASIA, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Posted 2 days ago

LUXASIA is the leading beauty omnichannel brand-builder across Asia Pacific. Since 1986, the company has enabled market entry and brand growth for over 100 luxury beauty brands, including Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II.

Why Join Us

We believe there is beauty within every talent. At LUXASIA, you will grow your competencies and unleash your potential while running the business like your own. We provide autonomy, guidance, and a culture of innovation, inclusiveness, and fearless experimentation.

Key Responsibilities

  • E-Commerce Store Management

Oversee the brand's direct-to-consumer online store, ensuring all product listings, pricing, and visual assets are accurate, up-to-date, and aligned with brand standards.

  • Maintain and optimize the Shopify platform — including site functionality, UX, collections, and product catalog structure.
  • Collaborate closely with internal and external teams to ensure smooth store operations, timely site updates, and a seamless online shopping experience.
  • Commercial and Campaign Execution

    • Act as the primary point of contact responsible for driving online business commercially, ensuring monthly and quarterly sales targets are achieved.

  • Plan and execute online campaigns and seasonal activations aligned with brand and marketing objectives.
  • Partner with digital media teams to align performance marketing, paid media, and CRM efforts with e-commerce goals — ensuring consistent messaging and optimal ROI.
  • Performance Monitoring and Reporting

    • Track and analyze key performance metrics like traffic, sales volume, and conversion rates through Google Analytics, Shopify dashboards, Power BI, and other tools.

  • Evaluate key e-commerce metrics such as traffic sources, conversion rate, AOV, bounce rate, ROAS, and customer acquisition cost.
  • Generate regular performance reports with actionable insights and recommendations for improvement.
  • Provide weekly and monthly sales reporting to stakeholders.
  • Inventory and Order Management

    • Partner with logistics and operations teams to ensure accurate stock levels, product availability, and efficient order fulfilment.

  • Monitor inventory flow to minimize out-of-stock or overstock situations while maintaining an optimal customer experience.
  • Oversee order fulfilment processes, ensuring timely delivery by liaising with warehouses and logistics providers when needed.
  • Competitive Analysis and Market Research

    • Stay updated on emerging e-commerce trends, new web functionalities and adapt strategies to align with evolving consumer behaviours.

  • Conduct ongoing analysis of competitors' online presence, pricing and promotional activities.
  • Brand & Stakeholder Management

    • Data reporting and presentation to key stakeholders.

  • Collaborate cross‑functionally with marketing, retail, operations, and finance teams to ensure e-commerce initiatives are fully aligned with overall business priorities.
  • Build the optimal price, promotion and assortment strategy of the brand.

    • Requirements

  • 2‑3 years of experience in e‑commerce, digital retail, ideally managing a direct-to-consumer brand store (brand.com).
  • Understanding of Shopify (or equivalent CMS), Google Analytics, and key e‑commerce metrics (traffic, conversion, AOV, retention, ROAS).
  • High sense of ownership and accountability — takes initiative to manage, troubleshoot, and continuously improve the online store's performance.
  • Experience collaborating with digital media or performance marketing teams.
  • Excellent analytical and problem‑solving skills.
  • Excellent stakeholder management skills.
  • Proactive, detail‑oriented, and able to work independently in a fast‑paced environment.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Experience with Shopify is a plus.

    • Do you have what it takes to succeed in a fast‑paced and intense environment? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, and always pursue excellence?

    If so, you are the one we are looking for. JOIN US and let's grow together.

    Championing Diversity, Equity and Inclusion

    LUXASIA is committed to equal employment opportunities to all individuals, regardless of race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

    Recruitment Privacy Notice

    By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

    Note to Staffing Agencies

    Please DO NOT contact LUXASIA's employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has its own panel of appointed agencies. Any agency wishing to submit candidates must obtain prior written approval from LUXASIA's T&E team before submitting resumes, and only in conjunction with a valid, fully executed contract.

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