Shift Lead Engineer (A4 Chargeman)

Responsible to attend and complete the service request assigned and provide coordination and monitoring in Preventive and Reactive maintenance work in HV / LV infrastructure. Supported in adhoc minor project activities.

Operation function

• Managing / coordinating service provider performance including tracking work order completion and validating invoices as needed. Provide facility specific assistance to the project management team as needed or requested.
• Ensure all site management and operations practices comply with company and client standards.
• Communicate / Escalate with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.
• Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
• Create a weekly report to send to the Info Systems Project Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
• Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
• Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers.
• Performing day-to-day oversight / monitoring of work order completion and follow-up with service provider and client.
• Recommend continuous quality improvement practices across the client portfolio.
• Work with client Finance group and the Facility Managers in entering, creating, and ordering PO numbers for capital projects.
• Create recurring maintenance schedules for vendors.
• Support the Facilities Manager with assigning tasks to technical resources.
• Support Facilities Manager on arranging PPM contractors for submitting JHA, worker name list and confirm the dates.
• Assist Facilities Manager to source for any material that require to purchase.
• Assist on requesting for permit to work supporting document from contractor before schedule for any work.
• Support to check on the safety induction validity for contractor.
• Communication and relationship coordination.
• HSE Management.
• To ensure the site provision of safe working environment and compliance to HSE.
• Competent in under taking Job Hazards Analysis (JHA).
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• Provide general overall facility management services including continuous monitoring of office / facility.
• Act as an interface with client, visitors and guests.
• Ensure appropriate follow up with customers.
• Provide direction / information to vendors, facilities staff and service providers as required ensuring excellent coordination / execution of work within client environment with minimal disruption.

Compliance

Qualifications And Ideal Experiences

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