Patient Journey Partner

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally.

The Position : Roche is a global healthcare company offering exceptional career paths for outstanding professionals to be inspired and empowered. Talents like you will make an impact that matters for society. We are continuously expanding and offer hybrid work arrangements with exciting opportunities to join our transforming team in Roche Pharma Malaysia.

Grow with us and be part of a company where purpose, diversity, flexibility, equal opportunity, and benefits meet to create an amazing workplace for you.

About the Patient Journey Partner (PJP) :

You will be reporting to Country Disease Area Lead and this role focuses on Ophthalmology Therapeutic Area for local customer-facing along patient journeys.

This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e., it does not fit into the traditional concepts of Commercial / Sales or Medical Affairs). It has no profitability, sales objectives, or incentives.

As a qualified PJP , you :

• Have decision-making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.
• Focus on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients.
• Act as a trusted partner and are the primary (but non-exclusive) point of contact between stakeholders and Roche.
• Share the patient and stakeholder community needs internally, prioritize and secure resources, and drive solutions that deliver outcomes faster.
• Partner with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
• Steward Roche’s products through their lifecycle and support their appropriate use, which includes sharing their merits with Healthcare Professionals in a truthful and balanced manner.
• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.

What can you bring to our team :

Who we are

A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advancing science, ensuring everyone has access to healthcare today and for generations to come.

Roche is an Equal Opportunity Employer.

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