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Customer Service Assistant
SH COGENT LOGISTICS SDN BHDKlang, Selangor, Malaysia12 jam yang lalu
Penerangan pekerjaanMin SPM or Diploma at any field Customer orientation and ability to adapt / respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Ability to work independently & to carry out assignments to completion within parameters of instructions given & standard accepted practices.
Essential Duties :
- Arranging the entire movement of goods, including selecting appropriate modes of transport (sea, air, land) and routes.
- Preparing, processing, and reviewing all required shipping and customs documents, such as commercial invoices and bills of lading. Prepare related documentation etc quotation & billing invoice to customer
- Negotiating shipping rates and booking cargo space with carriers (shipping lines, airlines, trucking companies) on behalf of clients and handle all the related transport (sea, air, land) document
- Managing customs clearance procedures and ensuring compliance with international regulations for the movement of cargo
- Providing real-time updates to clients on the status and location of their shipments
- Acting as the main point of contact for clients, addressing inquiries, resolving problems, and providing updates throughout the shipping process.
- Trucking management
Education and / or Work Experience Requirements :
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Customer Service Assistant • Klang, Selangor, Malaysia