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Customer Support Specialist - Mandarin Speaker (Temp WFH)
Customer Support Specialist - Mandarin Speaker (Temp WFH)TP • Iskandar Puteri, Johor, Malaysia
Customer Support Specialist - Mandarin Speaker (Temp WFH)

Customer Support Specialist - Mandarin Speaker (Temp WFH)

TP • Iskandar Puteri, Johor, Malaysia
1 hari lalu
Penerangan pekerjaan

2 days ago Be among the first 25 applicants

Supervisor @ Teleperformance | Bachelor of Business Administration

Company Description

Teleperformance is a global digital business services company committed to empowering communities, clients, and the environment. Combining global scale with local expertise, Teleperformance delivers innovative, digitally powered solutions that help renowned brands optimize their operations. The company focuses on creating meaningful and sustainable solutions that foster innovation and excellence in business processes worldwide.

Role Description

This is a full-time, temporary work-from-home position for a Customer Support Specialist (Mandarin Speaker).

In this role, you will provide high-quality support to Mandarin-speaking customers, ensuring their concerns are addressed efficiently and professionally.

Responsibilities

  • Handling customer inquiries and providing accurate information
  • Troubleshooting and resolving technical issues
  • Maintaining customer satisfaction through effective communication
  • Building and fostering positive customer relationships

This position is temporarily remote. Once the new office in Iskandar Puteri is established, employees will gradually transition back to on‑site work.

Qualifications

  • Proficiency in Customer Support and a strong focus on Customer Satisfaction
  • Excellent Interpersonal and Communication Skills
  • Experience in Technical Support with the ability to troubleshoot and resolve issues
  • Strong Analytical Skills for problem‑solving and decision‑making
  • Fluency in written and spoken Mandarin and English
  • Seniority level

    Entry level

    Employment type

    Full-time

    Industry

    Outsourcing and Offshoring Consulting

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    Buat amaran kerja untuk carian ini

    Specialist Mandarin • Iskandar Puteri, Johor, Malaysia