A tech company in Malaysia is seeking a Platform Support Technician responsible for providing Cloud-related incident resolution and support. The ideal candidate will have strong analytical and problem-solving skills, with prior experience in IT support. Responsibilities include monitoring system alerts, resolving user issues, and contributing to knowledge base documentation. The position offers competitive pay and various benefits, including 20 Days PTO and remote work opportunities.
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Remote Support Specialist • Batu Kawan, Penang, Malaysia