Service Engineer (Prober) - Penang Malaysia Penang Posted 1 week ago

5-days Work Week with flexible working hours

Winter Clothing Allowance (T&C applies)

Healthcare Allowance (including dental, optical, mental health expenses)

14 days Annual Leave (minimum)

Group Hospitalization & Surgical & Personal Accident Insurance Coverage

Performance Bonus (July & December)

Yearly Company Dinner & Overseas Trip (Business dependent)

Opportunity to travel within the South-East Asia region, Japan, and the rest of the world.

Mobile phones and laptops are provided for work-related activities.

Job Description

Responsibilities

• Provide Hands‑on technical support for Semiconductor’s group machine installation, setup, buy‑off, upgrade, troubleshooting, repairing and preventive maintenance at customer sites both locally and overseas.
• Prepare reports including service reports and provide feedback on technical issues regarding machine performance.
• Update the management and other concerned personnel on the activities and progress of the job.
• Respond to customer requests to troubleshoot problems and take corrective actions within deadline by communicating and working closely with HQ and Sales Personnel.
• Conduct training on proper operation of the machine at customer site.
• Develop and maintain close relationships with customers.

Requirements

Additional Information

One file only. 30 MB limit. Allowed types : pdf.

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