Customer Support Executive ( Native Japanese / JLPT N1 Speaker)

Job description :

We’re Hiring : Japanese Customer Support Executives

Location : Cyberjaya, Malaysia

Employment Type : Full-time, Office-based

Industry : Online Shopping Platform

What You’ll Do

Handle customer queries via chat, email, and calls in Japanese (English not required)

Provide solutions and support related to online shopping experiences

Ensure high-quality and professional communication with customers

Work in rotational shifts to support global customers

Apply Now!

Send your updated CV to arisha@two95hrhub.com Or WhatsApp at 013-8074658

Requirements

What We’re Looking For

JLPT N1 certification OR Native Japanese speaker

Open to all nationalities (visa sponsorship available)

Fresh graduates & experienced customer service professionals are welcome

Willingness to relocate to Malaysia

Benefits

What We Offer

Salary : RM 8,000 – RM 9,000 basic (depending on CS experience)

RM 500 transportation allowance

Shift allowance for afternoon shifts

Employment VISA & 1-way flight ticket reimbursement (for expats)

1-week hotel accommodation upon arrival (for expats)

Comprehensive medical benefits (in-patient & out-patient for self & family)

Maternity & paternity leave, annual leave, medical leave as per labor law

Optical & dental coverage