Operations Support System Engineer

Direct message the job poster from TIME dotCom Berhad Overview

This position reports to

Head of OSS & System . Are you a proactive problem-solver with a passion for automation and system reliability? Join our OSS & System team and help maintain the critical systems that power our next-generation telecommunications network. This is an excellent opportunity to gain hands-on experience with modern cloud, automation, and core IT infrastructure. Key Responsibilities

As an

OSS System Engineer , you will be responsible for the health, maintenance, and automation of our core internal and Operation Support Systems (OSS). Your primary duties include : System Administration :

Perform administration and monitoring of internal IT systems, including

servers, storage, private cloud platforms , and

databases . OSS Support :

Support the maintenance and updates of key OSS platforms, such as

network monitoring, inventory, and automation systems . Automation & Scripting :

Proactively help automate simple, routine tasks across internal platforms using

scripting languages

and automation tools like

RPA, Ansible , or similar technologies. Basic Development :

Assist with coding or scripting for data extraction and fundamental system integration tasks. Reliability :

Monitor system health alerts and ensure the smooth, reliable operation of all internal platforms. User Support & On-Call :

Handle basic user requests for data extraction and automation support, and provide

7x24 on-call standby

and

L1 & L2 support

for internal systems. Infrastructure Support :

Support virtual machine provisioning, backups, and simple server maintenance tasks for internal users. What You'll Bring

We\'re looking for enthusiastic, self-motivated candidates who are eager to learn and grow their technical expertise. Education :

A Bachelor’s Degree in Computer / Telecommunications Engineering, Information Technology, Computer Science, or Software Engineering. Experience :

1 to 5 years of working experience, with exposure to the

telecommunication domain

being a strong asset. Technical Proficiency is a Must :

Competency in

Linux administration, shell scripting, PHP, Python, and SQL . Core Skill :

Strong troubleshooting skill

is essential for success in this role. Flexibility :

Must be able to work after office hours and be available for on-call standby during weekends. Attitude :

Open-minded, willing to learn new technologies, highly independent, and capable of handling a wide range of assignments with minimal supervision. Communication :

Able to communicate and collaborate effectively with both technical and non-technical stakeholders. Bonus Skills (A Plus)

Experience in server / storage hardware configuration or maintenance. Knowledge of OSS systems and network management principles. Exposure to cloud platforms such as

Openstack, AWS, GCP, or Azure .

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