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Senior IT Solutions Consultant (Technical Consultant)

DHL Asia Pacific Shared Services Sdn BhdCyberjaya, Selangor, Malaysia

1 hari lalu

Penerangan pekerjaan

Senior IT Solutions Consultant (Technical Consultant)

With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

What you will do

Collaborate with stakeholders to understand business processes, challenges, and objectives.
Conduct thorough analyses to identify business needs and opportunities for improvement.
Gather, document, and validate detailed business and technical requirements.
Define clear project scopes, objectives, and deliverables in collaboration with technical teams.
Translate business requirements into functional specifications for technical implementation.
Work closely with architects to design solutions that align with business needs and technical capabilities.
Prepare comprehensive documentation, including process flows, use cases, and user stories.
Serve as the primary liaison between business stakeholders and technical teams, ensuring mutual understanding and alignment.
Facilitate communication and ensure clarity of project expectations and outcomes.
Conduct post‑implementation reviews to assess the effectiveness and impact of solutions.

What you should have

Strong analytical skills with a strategic mindset and the ability to think critically about business challenges.

Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

Proficiency in business analysis tools and methodologies, such as process mapping and data modeling.

Familiarity with software development processes and methodologies.

In‑depth understanding of technical concepts, including databases, systems integration, and software applications, to effectively communicate with technical teams.

Basic understanding of networking concepts, including firewalls and network architecture, is essential to support technical discussions and solutions.

A self‑motivated and passionate individual who is eager to tackle new challenges and make a significant impact.

Benefits

Hybrid work arrangements to balance in‑office collaboration and home flexibility.

Outpatient (unlimited) and inpatient medical coverage for employees.

Personalized flexi benefit plan for you and your family.

Choose any day off from earned public holidays, including Saturdays and ad‑hoc holidays to spend with your loved ones.

Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

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Technical Consultant • Cyberjaya, Selangor, Malaysia