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Director, Key Accounts (Global Chains management) (Bangkok based, Relocation Provided)

AgodaKepong, Kuala Lumpur, Malaysia

3 jam yang lalu

Penerangan pekerjaan

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration.

We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel. We believe travel allows people to enjoy, learn and experience more of the amazing world we live in.

Get to Know our Team : Agoda is a travel booking platform with accommodations at its core. As such, our Key Account team is a key to our success, we work hard to ensure their success. The Key Accounts team invests in long-term relationships that span borders and cultures and result in incredible value for Agoda, our partners, and our customers.

The Opportunity : The Director of Key Accounts will be focused on supporting the achievement of Agoda’s commercial goals with new and established chain partners by working collaboratively across both internal and external teams.

In this Role, You’ll Get To :

Take ownership of commercial strategies and provide operational support for select global hotel chain partners to ensure their success and satisfaction.
Identify growth opportunities and collaborate with internal and external stakeholders to implement strategies that accelerate market expansion.
Facilitate high-level discussions with global partners, aligning goals and fostering mutually beneficial outcomes.

Team Leadership and Collaboration :

Lead and inspire multi-level teams, promoting a collaborative and growth-focused environment that drives results.

Work closely with regional teams at various levels to ensure seamless communication, alignment, and strategy execution.

Design and implement innovative tests to explore new approaches for enhancing performance, making data-driven decisions.

Performance Management and Operational Excellence :

Oversee the preparation of detailed reports, leveraging data to guide informed decisions and strategic actions.

Provide clear, actionable feedback to internal and external leadership, driving continuous improvement in account performance.

Address and resolve rate and technical inquiries, ensuring a high level of service and satisfaction for stakeholders.

What You'll Need to Succeed :

10+ years in strategic and commercial leadership roles within the OTA, travel, or hospitality industry.

5+ years of experience leading an account management team, preferably with a mix of commercial and technical roles.

Experience managing client portfolios across multiple countries, and understanding regional dynamics.

Demonstrated ability to leverage analytics and quantitative methods to inform and influence decision-making.

Ability to identify market opportunities, negotiate, and build long-term partnerships.

Clear, persuasive communicator with strong relationship-building skills.

What Do We Offer :

Work permit sponsorship and relocation assistance

Career opportunities regarding moves within teams and global locations

Modern working environment in the heart of the metropolitan city of Bangkok

Diverse and dynamic multinational team

Competitive salary & overall package

We are an Equal Opportunity Employer. At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation.

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Key Account Account • Kepong, Kuala Lumpur, Malaysia