Tawaran kerja ini tidak tersedia di negara anda.
Customer Service Representative
AlphaiotabpoKota Bharu, Kelantan, Malaysia3 hari lalu
Penerangan pekerjaanManage the end-to-end customer service cycle, which includes responding to customer inquiries through multiple platforms including Telegram, WhatsApp, and Live Chat, in a timely and professional manner. Build in-depth knowledge of company products, services, and processes to effectively resolve issues and deliver top-notch support. Handle customer complaints with empathy and efficiency, offering appropriate solutions within set timelines and ensuring proper follow-up until resolution. Adopt a proactive, sales-oriented approach to engage customers, promote services, and strengthen relationships. Guide customers through account setup processes and address any questions they may have. Escalate special cases or complex issues to the appropriate person in charge for further handling. Perform account creation and setup for newly onboarded customers and manage existing customer base. Identify opportunities to upsell additional services and products during the onboarding process. Educate clients on the full range of services available, highlighting the benefits and value they can provide. Reach out to inactive clients to encourage engagement and improve customer retention. Support customer service operations with additional administrative tasks as needed. Uphold integrity and confidentiality when handling all customer information. Minimum of 1 year of experience in customer service, with proven ability to communicate effectively with customers on a daily basis (remote / virtual experience preferred). Ability to thrive in a fast-paced environment; self-motivated, customer-oriented, results-driven, and disciplined. Strong multitasking, organizational, and time management skills. Creative and resourceful problem-solver with a proactive mindset. Reliable high-speed internet connection (work-from-home role). Proficiency in computer skills, including Windows OS, Microsoft Office, and Google applications. Flexibility to work on a rotating schedule (24 / 7 coverage), including midnight shifts, weekends, and public holidays. Work schedule : 9 hours per day, 5 days a week, with 2 rest days. Proficiency in English is required; the ability to communicate in Mandarin (written & spoken) is an added advantage.
Benefits
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
and lots more!
Alpha Iota is based in Southeast Asia, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here’s what awaits you at Alpha Iota!
What would you be doing
To be successful in this role, you will need to have
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service Representative • Kota Bharu, Kelantan, Malaysia
Pekerjaan yang berkaitan
Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries.
The company relies on the commitment, ability and teamw...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance Company LimitedKota Bharu, Kelantan, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance CompanyKota Bharu, Kelantan, Malaysia Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid) role at Bowtie Life Insurance Company.Your Key Responsibilities Include : .
Claims assessment and processing, including pre-appr...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
- Dinaikkan pangkat
English - Mandarin Interpreter / Customer Service (WFH) (Remote)
GP Asia Sdn. Bhd.Kota Bharu, Kelantan, Malaysia As a language interpreter, you will interpret on-demand calls from diverse sectors such as medical, insurance, legal, and utilities fields (Training provided).
Hence, fluency in English and Mandarin...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
- Dinaikkan pangkat
Store Manager | KOTA BAHRU, KELANTAN - NEW STORE OPENING!
LovisaKota Bharu, Kelantan, Malaysia NEW STORE OPENING SOON IN AUGUST 2025.We are now looking for an enthusiastic and motivated.Driving continuous sales and KPIs in a fast-paced, high volume retail environment.Demonstrating strong peo...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
SALES SUPERVISOR (KELANTAN / KB)
Merison Marketing Sdn Bhd - Career PageKota Bharu, Kelantan, Malaysia Can speak in Mandarin & English.Related Sales experience more than 5 years.Own transportation is required.To achieve distribution points set in the assigned coverage area.To achieve monthly sales t...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Account Partner - All Regions
OneByZeroKota Bharu, Kelantan, Malaysia This role is open to candidates based in the Philippines, Malaysia, and Vietnam.We also welcome applicants who are open to relocating to any of these countries.
OnebyZero is a next‑generation Data a...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Stylist | Part Time | AEON KOTA BAHRU
LovisaKota Bharu, Kelantan, Malaysia Lovisa isn’t just a jewellery brand – we’re a global style movement.From our first store in Australia to now thousands of locations worldwide, we’ve stayed true to our mission : .With over 150 new st...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Sales Manager
IEV GROUPKota Bharu, Kelantan, Malaysia Technisur Engineering Pvt Ltd (Indian Subsidiary of IEV Group).Technisur Engineering Pvt Ltd is a leading provider of.Asset Integrity Management (AIM).
Structural Health Monitoring, Pipeline Integri...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Mandarin Speaker Customer Service (Crypto)
UBASE AsiaKota Bharu, Kelantan, Malaysia We are looking for Mandarin-speaking candidates to join our team as Non-Voice Customer Support Representatives for.This is a remote position with responsibilities focused on chat-based support only...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
ORACLE SOA Specialist - Remote (3 to 4 weeks project)
Brain Station 23Kota Bharu, Kelantan, Malaysia ORACLE SOA Specialist - Remote (3 to 4 weeks project).We are seeking an Oracle SOA specialist for a short-term engagement of approximately 3–4 weeks.
The work will be remote and will involve : .Assess...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
Sales Admin Intern - Kota Bharu
Rentokil InitialKota Bharu, Kelantan, MYQuick Apply
- Dinaikkan pangkat
Remote Sales Representative
MedtronicKota Bharu, Kelantan, Malaysia At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
You’ll lead with purpose, breaking down barriers to innovati...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Success Manager for Retention (US Hours)
The Access GroupKota Bharu, Kelantan, Malaysia Customer Success Manager for Retention (US Hours).We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.What does ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Sales Development Representative
RISE by BCG UKota Bharu, Kelantan, Malaysia About Us : We are a dynamic edu-tech company based in Singapore, dedicated to helping individuals upgrade their skills and effectively use digital platforms.
Our innovative courses are designed to em...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
交付工程师 / Delivery Engineer
Redtea MobileKota Bharu, Kelantan, Malaysia Delivery Engineer (Telecom / Entitlement Server).Location : Remote, Malaysia (Fluent in Chinese & English, confident in client engagement).
Lead on-site / remote delivery of Entitlement Server projects...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Client Operations Lead
NCR VoyixKota Bharu, Kelantan, Malaysia NCR Voyix Corporation (NYSE : VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries.
NCR Voyix transforms retail stores and restaurant systems with ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Store Manager | KOTA BAHRU, KELANTAN - NEW STOREOPENING!
LovisaKota Bharu, Kelantan, Malaysia NEW STORE OPENING SOON IN AUGUST 2025.We are now looking for an enthusiastic and motivated.Driving continuous sales and KPIs in a fast-paced, high volume retail environment.Demonstrating strong peo...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Success Engineer, APAC Malaysia (remote)
JumioKota Bharu, Kelantan, Malaysia As a Customer Success Engineer at Jumio, you will play a crucial role in the Customer Success team, focusing on the customer onboarding process and providing premium support to selected clients, en...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu