Junior Salesforce Administrator / Business Analyst

Junior Salesforce Administrator / Business Analyst

Allocated Bullion Exchange (ABX) is the world’s leading electronic institutional exchange for allocated physical precious metals. ABX provides global trading, price discovery and clearing facilities in a secure online environment via MetalDesk.

ABX offers a centrally cleared, transparent and cost-effective allocated exchange system and standard for the industry by enabling trade, delivery or storage of physical precious metals in 7 global locations. ABX connects major global liquidity centres and provides direct access to a consolidated global wholesale bullion market.

ABX has modernised, globalised and integrated the precious metal markets by redefining how physical bullion is traded.

About The Role

Are you a proactive and detail-oriented Salesforce professional looking to accelerate your career in the dynamic fintech sector? Join our expanding team at ABX / Kinesis as a Junior Salesforce Admin / Business Analyst, where you’ll play a vital role in optimizing our Salesforce Lightning Service Cloud instances. This is an exciting opportunity for someone with 1–2 years of experience to contribute to process improvements, gather crucial business requirements, and directly impact our operational efficiency in the innovative precious metals exchange market, utilizing blockchain technologies. This role is open only to candidates currently residing in Malaysia with valid work authorization.

Responsibilities

• Maintain and optimize Salesforce : daily administration of Salesforce Lightning instances, including user access, profile settings, and security.
• Build and customize Salesforce : create and manage custom objects, fields, page layouts, and use automation tools (Flow, Process Builder, Workflows, Validation Rules) to streamline processes.
• Provide user support : troubleshoot Salesforce issues, offer technical assistance, and ensure smooth system operation for all users.
• Manage data effectively : perform data imports, exports, and cleansing using tools like Salesforce Data Loader and change sets.
• Document Salesforce configurations : maintain detailed records of Salesforce setups and processes for future reference.

Business Analysis

Collaboration And Communication

Requirements

Technical Skills

Personal Attributes

What We Offer

How To Apply

If you are a driven and enthusiastic individual with the required skills and experience, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!

Seniority level

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