Customer Relationship Manager

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Hoopi is building Southeast Asia’s most trusted platform for trading card games and collectibles—spanning our app, Hoopi Space retail hubs, and in-house grading service, GradeMaster.

We’re a fast-growing startup with strong traction in Malaysia and Singapore, now expanding into Indonesia and beyond. Join our bold, collaborative team driven by community, culture, and product-led growth.

Key Responsibilities

• Manage and maintain strong relationships with existing customers.
• Develop new customer accounts and expand the client base.
• Conduct customer data analysis and maintain accurate records.
• Follow up with clients regularly to ensure satisfaction and retention.
• Establish and manage a systematic customer database.

Requirements

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Internet Marketplace Platforms

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