Help Desk Support Engineer

About the role

As an IT / Software Support Engineer at Jing Wei Hirain Automotive Electronics Malaysia Sdn Bhd, you will play a crucial role in providing high-quality technical support and maintenance for the company's software and IT systems. Based in Melaka, this full-time position will see you working to ensure the smooth and efficient operation of the company's technology infrastructure.

What you'll be doing

• Providing first-line technical support and troubleshooting for software and IT-related issues, both remotely and on-site
• Monitoring and maintaining the company's IT systems, including servers, networks, and databases
• Identifying and implementing solutions to optimise system performance and reliability
• Assisting with the deployment and configuration of new software and hardware
• Documenting technical processes and procedures to ensure knowledge retention
• Collaborating with cross-functional teams to address complex technical challenges
• Providing training and guidance to end-users on the effective use of IT systems

What we're looking for

What we offer

At Jing Wei Hirain Automotive Electronics Malaysia Sdn Bhd, we are committed to providing our employees with a comprehensive benefits package and a supportive work environment. This includes competitive remuneration, opportunities for career development, and a range of health and wellness initiatives. We encourage a healthy work-life balance and offer flexible working arrangements to support our employees' needs.

About us

Jing Wei Hirain Automotive Electronics Malaysia Sdn Bhd is a leading provider of innovative automotive electronics solutions. With a strong focus on research and development, we are committed to delivering cutting-edge technology that drives the industry forward. Our diverse team of talented professionals is dedicated to excellence, and we pride ourselves on our collaborative, supportive, and innovative company culture.

Apply now