Senior PreSales

Role Overview

You have the rare combination of technical savviness and business acumen and you’re looking for a career where you can utilize both. As a Solutions Architect at PingCAP, you will hone each of these skills by advising a diverse set of customers on what is possible using TiDB.

We are seeking a highly skilled Solution Architect to join our dynamic team. The Solution Architect will be responsible for designing and implementing innovative solutions to meet our clients' business needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex concepts effectively to both technical and non-technical stakeholders.

PingCAP’s Solutions Architects are empowered to come up with creative solutions on the spot, so we are looking for someone willing to challenge the status quo and roll up their sleeves. We welcome candidates with an entrepreneurial mindset to work together with our talented team. Be prepared to hit the ground running with a go-getter mentality.

Responsibilities

• Educate prospects and customers on what is possible with TiDB and share best practices for integrating into their applications
• Understand customer requirements and communicate the business value of solving technology problems using TiDB
• Guide the design and deployment of hybrid transactional and analytical databases that impact multiple functional areas of a customer’s organization
• Work on RFPs / customer’s technical requirements with the Sales team
• Prepare demos and proofs-of-concept to demonstrate various use cases for TiDB
• Create technical content to show customers how to integrate TiDB or implement best practices for new technologies
• During a customer's implementation, assist backend developers, database administrators, product managers, and project owners with any and all technical questions that arise
• Assist developers with debugging their database integrations, and suggesting code optimization in a variety of programming languages
• Document the architectural solutions that customers have designed and deployed
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
• Public speaking by participating in physical or online events

Qualifications

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination / harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.

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